Last updated: January 27, 20251. Our Commitment to GDPR Compliance
Sleekery is committed to protecting your personal data and respecting your privacy rights under the General Data Protection Regulation (GDPR).This page outlines how we comply with GDPR requirements and your rights as a data subject when you use our services.
2. Data Controller Information
Sleekery acts as the data controller for personal information collected through our services.Contact: sebastien.palma@sleekery.ioWe determine the purposes and means of processing personal data as described in our Privacy Policy.
3. Lawful Basis for Processing
Consent: We process data based on your explicit consent for marketing communications and optional services.Contract: Processing necessary for the performance of our services agreement with you.Legitimate Interests: For business operations, security, and service improvements, balanced against your rights.Legal Obligations: When required to comply with legal requirements or court orders.
4. Your Rights Under GDPR
Right to Access: Request a copy of your personal data we hold about you.Right to Rectification: Request correction of inaccurate or incomplete personal data.Right to Erasure ('Right to be Forgotten'): Request deletion of your personal data under certain circumstances.Right to Restrict Processing: Request limitation of processing your personal data.Right to Data Portability: Receive your data in a structured, commonly used format.Right to Object: Object to processing based on legitimate interests or direct marketing.Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent.Right to Lodge a Complaint: File a complaint with your local supervisory authority.
5. Data Protection Measures
Encryption: All data transmissions are encrypted using industry-standard TLS protocols.Access Controls: Strict access controls and authentication measures protect your data.Regular Audits: We conduct regular security audits and assessments.Data Minimization: We only collect data necessary for specified purposes.Privacy by Design: Data protection is built into our systems and processes from the ground up.
6. International Data Transfers
When we transfer data outside the EEA, we ensure appropriate safeguards are in place:Standard Contractual Clauses (SCCs) approved by the European CommissionAdequacy decisions where applicableYour explicit consent for specific transfers when required
7. Data Processing Activities
Customer Support: Processing contact information to provide assistanceService Delivery: Processing necessary data to deliver our analytics and automation servicesMarketing: Processing data for newsletters and promotional communications (with consent)Analytics: Processing usage data to improve our servicesSecurity: Processing data to ensure platform security and prevent fraud
8. Data Retention Periods
Active Account Data: Retained while your account is active and for 6 months after closureMarketing Data: Retained until consent is withdrawnAnalytics Data: Anonymized after 24 monthsLegal Records: Retained as required by applicable laws (typically 6-7 years)Security Logs: Retained for 12 months
9. Third-Party Processors
We work with carefully selected third-party processors who comply with GDPR:Cloud Infrastructure Providers (for hosting)Payment Processors (for billing)Email Service Providers (for communications)Analytics Providers (for service improvements)All processors are bound by data processing agreements ensuring GDPR compliance.
10. Data Breach Procedures
We have procedures in place to detect, report, and investigate data breaches.In case of a breach likely to result in high risk to your rights and freedoms, we will notify you within 72 hours.We maintain records of any data breaches and actions taken.
11. Exercising Your Rights
To exercise any of your GDPR rights, please contact us at: sebastien.palma@sleekery.ioInclude 'GDPR Request' in the subject lineProvide sufficient information to verify your identitySpecify which right(s) you wish to exerciseWe will respond to your request within 30 days
12. Updates to GDPR Compliance
We regularly review and update our GDPR compliance measures.Any material changes will be communicated through our website and, where appropriate, by email.This page was last updated on the date shown below.